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Last updated: [1st February 2025]

 

LPT operates the website https://lpt.org.uk.

 

We sell training materials through our website. We are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

• Website: https://lpt.org.uk

• Data Controller: LPT

• Contact Email: [sales@lpt.org.uk]

• Registered Address: [3 Gwash Meadows, Belmesthorpe Lane, Ryhall, Rutland PE9 4LB]

2. Personal Data We Collect

 

When you visit our website or purchase training materials, we may collect:

 

Customer & Order Data

• Name

• Email address

• Billing address

• Order details and purchase history

 

Technical Data

• IP address

• Browser and device information

• Pages visited and usage data

 

Communications

• Messages sent via contact forms or email

 

We do not collect or store payment card details.

3. How We Collect Your Data

 

We collect personal data through:

• Checkout and payment processes

• Account registration (if applicable)

• Contact forms

• Cookies and analytics tools

• Direct email communications

4. How We Use Your Data

 

We use your personal data to:

• Process and deliver training material purchases

• Provide customer support

• Manage orders, invoices, and refunds

• Improve website functionality and user experience

• Comply with legal and accounting requirements

5. Lawful Bases for Processing

 

We process personal data under the following lawful bases:

• Contract – to fulfil purchases of training materials

• Legal obligation – for tax and accounting records

• Legitimate interests – to operate and improve our business

• Consent – where you have chosen to contact us or receive communications

6. Payments

 

Payments on our website are processed securely by third-party payment providers (such as Wix Payments, Stripe, or PayPal).

 

We do not store or have access to your full payment card details.

Payment providers process your data in accordance with their own privacy policies.

7. Digital Products & Downloads

 

Training materials may be provided as digital downloads or online access.

 

We may process your email address and order details to:

• Provide access to purchased materials

• Send purchase confirmations and updates

8. Cookies

 

Our website uses cookies to:

• Enable essential website functionality

• Process purchases

• Analyse website traffic and performance

 

You can manage or disable cookies through your browser settings.

[Optional: link to a separate Cookie Policy]

9. Data Sharing

 

We do not sell your personal data.

 

We may share personal data with:

• Wix (website hosting and infrastructure)

• Payment processors

• Accounting or legal service providers

• Regulatory authorities where legally required

 

All third parties are required to comply with data protection laws.

10. Data Security

 

We use appropriate technical and organisational security measures to protect personal data from unauthorised access, loss, or misuse.

11. Data Retention

 

We retain personal data only for as long as necessary to:

• Fulfil customer orders

• Meet legal and accounting obligations

12. Your Data Protection Rights

 

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time

 

To exercise your rights, please contact us using the details above.

13. Complaints

 

If you are unhappy with how we handle your personal data, you may lodge a complaint with the Information Commissioner’s Office (ICO):

 

Website: https://www.ico.org.uk

14. Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

15. Changes to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.