LPT Productions Terms and Conditions :

Making a Purchase

Shipping And Handling

Credit Card Security

Privacy Policy

Delivery, Back Orders and Tax

Returns and Cancellation

About Us LPT Productions are completely dedicated to your total satisfaction. If you have any suggestions or comments please e-mail us using the link below.

Reaching Us If you need to reach us, please e-mail us: sales@lpt.org.uk, alternatively, you can call on (International +44 1828640770, fax us on +441828640669 or write to us at Braemore Meigle Blairgowrie Perthshire PH12 8QX United Kingdom

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Maestro, Switch, Visa and MasterCard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.return to menu

Shipping And Handling Postage and packing is charged at 5% of order value to a maximum of £14.00. Goods are dispatched by Royal Mail. A carrier will be used for larger orders. If you require an order urgently, please advise us by e-mail at sales@lpt.org.uk so that we can arrange for special delivery. Also please advise us if you require your order to be sent recorded.return to menu

Delivery Schedule We deliver your order right away. We will normally send your order to you in 2 business days. International orders are generally received in less than 7 days.

Back Orders If your item is not in stock, we will back order for you. You will always be e-mailed with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free.

Credit Card Security When the order is placed at our web site, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. We do not hold any financial information. It is shredded after use.return to menu

Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.

Privacy Policy LPT Productions do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfillment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

All financial details taken at time of purchase are shredded once invoice has been paid.return to menu

Returns and Cancellation Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm Goods are usually dispatched within 24 hours and cancellations are treated as returns.

Remittance Terms Payment is due on receipt of invoice or by credit or debit card.return to menu